FAQ
Clear answers before you put OneStop in your routine.
Product scope, update timing, data limits, and billing in plain language.
What does OneStop replace?
It replaces the repeated work of opening a chart, calendar, news feed, and separate notes before forming a market read. It does not replace your judgment.
Which markets are covered?
OneStop covers EUR/USD, GBP/USD, USD/JPY, AUD/USD, USD/CAD, USD/CHF, gold, silver, and crude oil.
How often do briefs update?
The scheduled brief process runs around the Sydney, London, and New York market opens. A failed refresh leaves the last usable brief available with freshness context.
What is an ONESHOT?
An ONESHOT is an immutable 16:9 record of a session brief. Pro users can open saved ONESHOT briefs, download them, and choose session-pack email delivery.
What can I use for free?
A free account opens one rotating asset each week. The asset changes on Monday at 00:00 UTC.
Does OneStop tell me what to buy or sell?
No. OneStop provides informational market context and AI-assisted interpretation. It does not provide trade instructions or personalised financial advice.
Can data be delayed or incomplete?
Yes. Source outages, market closures, vendor timing, and failed refreshes can affect freshness. The product keeps the last usable state and labels degraded conditions where practical.
How do I cancel?
Open Billing and use the secure billing portal. Cancellation takes effect at the end of the current paid billing period.